Payment Policy

Tosavela provides checkout through the payment providers available on tosavela.shop.

Accepted Payment Methods

The payment methods available for your order are displayed at checkout.

Availability may vary according to your country, transaction currency, device, and payment provider. Please rely on the checkout options shown for your purchase.

Payment Requirements

  • Orders must be paid in full before fulfillment.
  • Review your billing information and order total before submitting payment.
  • After completing checkout, an order confirmation will be sent to the email address provided.

If you do not receive confirmation, check your spam folder or contact us before attempting another purchase.

Currency and Total Charges

Your checkout displays:

  • The transaction currency.
  • Product prices and applicable discounts.
  • Shipping charges.
  • Taxes collected by us.
  • The final amount payable.

Your bank or payment provider may separately charge currency conversion or international transaction fees.

Import charges not collected at checkout may apply under destination-country rules. See our Shipping Policy for details.

Payment Security

Payment information is handled through the providers integrated with our checkout.

Do not email your full card number, security code, account password, or other payment credentials.

Declined or Unsuccessful Payments

If a payment is declined:

  1. Check your billing details.
  2. Confirm that your payment method is valid and has sufficient available funds.
  3. Contact your bank or payment provider if the issue continues.
  4. Contact us if you need help confirming whether an order was created.

Refunds

Approved refunds are issued through the original payment method according to our Return & Refund Policy.

Payment support: support@tosavela.shop